Delete your Haelth account

You can ask us to delete your Haelth account and the personal data linked to it.

What gets deleted

  • Your profile, login details and fitness questionnaire answers
  • Your AI workout plans, workout logs, body measurements, nutrition and water logs
  • Your program enrollments, reviews, follows, notifications and support messages
  • For coaches: your creator profile, programs and payout details

What we have to keep

Records of payments and payouts are kept for as long as tax and accounting law requires (usually up to 7 years), with your name and email removed where the law allows. Card details are held by Stripe, never by us.

How long it takes

We complete deletion requests within 30 days and email you when it's done. If you pay for Premium, cancel it on the Subscription page first so you aren't billed again.

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